FAQ
For further inquiries or assistance, feel free to reach out to us at support@galleryofuse.com. Thank you for choosing Gallery of Use!
Standard Delivery: Typically arrives within 6-9 business days.
Please note that Expedited and Express services to Alaska and Hawaii may incur additional charges. We're continuously working to provide more flexible delivery options!
- Most in-stock items are processed and shipped within 2 business days (Monday through Friday, excluding holidays).
- Items not currently in stock will be shipped as soon as they become available.
- Delivery times may vary based on the shipping method you select and the destination of your order.
- Our current shipping methods are applicable only within the United States.
- International customers can inquire about shipping options by contacting us at support@galleryofuse.com.
- Customers from 5 US territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands) can also reach out to us for shipping quotes.
- Upon placing an order, you'll receive an Order Confirmation email.
- Once your order has been shipped, you'll receive a tracking number via email.
- You can track your order by visiting the website of the appropriate shipping carrier and entering your tracking number.
- If you need to modify or cancel your order, please contact us at support@galleryofuse.com as soon as possible.
- Shipping costs are non-refundable once the order has been dispatched.
If you're unsatisfied with your purchase, you have 7 days from receipt to request a return. Please review our Return & Refunds Policy page for more eligibility criteria.
- To request a return or refund, please contact us at support@galleryofuse.com, providing the necessary details and proof of purchase.
- Once your request is approved, you'll receive an email with a return label and instructions for returning the item.
- Please allow 2-4 business days for the return to be processed once we receive it.
- You'll be notified via email once the processing is complete, and the refund will be issued to your original payment method.